B2C Use Case ยท Worldwide ยท English

Hotel booking by voice

Search hotels, check availability, pick a room, book your stay and get the confirmation number. all by voice. No more navigating complex booking sites.

Live walkthrough. exactly what happens
ENEN
โš™๏ธ James calls Altoka.
๐Ÿค– AI
Hello! Welcome to Altoka. How can I help you today?
๐Ÿ‘ค Customer
I need a hotel in Chicago for next weekend, a 4-star place.
โš™๏ธ Language: English. Intent: Hotel booking to city: Chicago to rating: 4-star to date: next weekend.
๐Ÿค– AI
Sure! I am opening Booking.com. Chicago, next weekend, 4-star. One moment.
โš™๏ธ Booking.com opened. Search: Chicago, next weekend. The Riverside hotel found, 4-star, King rooms available.
๐Ÿค– AI
I found The Riverside, 4.5 stars, downtown Chicago, free cancellation. $156 per night, 2 nights, $312 total. Shall I book it?
๐Ÿ‘ค Customer
Yes, book it.
โš™๏ธ Screen control: selects hotel, chooses King room, fills guest details from saved profile, proceeds to payment, places booking.
โš™๏ธ Booking.com confirms: Confirmation 2341988123. Room: King, non-smoking.
๐Ÿค– AI
All set! Your confirmation number is 2341988123, a King room. Have a great trip!
Before Altoka

Hotel booking sites have too many steps

  • Multiple steps: search, compare, select room, fill guest details, choose rate, pay.
  • Limited-availability rooms require speed under time pressure.
  • Session timeouts during busy booking windows.
With Altoka

Say it once. AI handles the whole flow

  • Handles all stay types: hotels, resorts, apartments, B&Bs.
  • Fills guest details from your saved profile automatically.
  • Reads confirmation number and room details back to you.

Step-by-step. what really happens

1Voice command
What happens
James says city, dates and rating.
Background system
Voice AI processes: hotel_booking to city: Chicago to rating: 4-star to dates: next weekend.
2Booking.com opens
What happens
Booking.com opened on James's Android.
Background system
Accessibility Service opens Booking.com. Login with saved credentials.
3Train search
What happens
Searched Chicago to New York tomorrow. Results shown.
Background system
Screen control fills From/To and date. Taps Search.
4Hotel selected
What happens
The Riverside found, King room availability confirmed.
Background system
Screen reads hotel list. Locates The Riverside. Checks room availability.
5AI confirms
What happens
AI tells Suresh the price and timing before booking.
Background system
Voice agent reads out train details for user confirmation.
6Booking placed
What happens
Passenger details, berth choice, payment done.
Background system
Screen control fills form, selects berth, processes payment via saved UPI/card.
7Confirmation read back
What happens
Confirmation number and room details told to James.
Background system
Screen reads confirmation. Booking details sent to voice.
Measured results
12+
Steps automated
~90s
Time to book
40+
Languages

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