From phone ringing to CRM updated.
What happens between the second a customer dials your number and the moment the work is done. Nothing magic, just well-built infrastructure.
Customer calls your number
We give you a real local the US & worldwide phone number. You point your existing line at it or hand it out as your main number. There is no app for the customer.
AI greets in English, switches to their language
The greeting is always in English. The moment the customer speaks, the AI detects their language and switches. English, Spanish, French, German and more.
AI follows your playbook
You write the playbook in plain English, no code. For each situation: what to ask, what to say, what to log. Update it any time, takes effect on the next call.
AI acts on your CRM in real time
Create a ticket. Update a deal. Book an appointment. Look up a customer. All via real API calls to Zendesk, Zoho, HubSpot, Salesforce, Freshdesk or our built-in CRM.
Owner gets an SMS within seconds
Important events trigger an SMS to you immediately. New booking, urgent complaint, missed call. Reply by SMS and the AI logs it as a thread.
Call ends, transcript is filed
Every call is recorded, transcribed and tagged. Search your call history by customer, by date, by intent. Audit any conversation in 30 seconds.
Why Altoka is not just another IVR.
Most voice systems make customers do work. We make the AI do it.
No menus
No press 1 for sales, press 2 for support. The AI listens to whatever the customer says and routes itself.
No hold time
AI answers on the first ring. Customer hears a real voice, in their language, within one second.
Real CRM work
Not just a recording for a human to transcribe later. Real tickets, real deals, real appointments.
Want to see it on a real call?
Bring one workflow you want to automate. We will show you the AI doing it, live.