Altoka
How Altoka Works

Two products. One pipeline.

Complete flowcharts. from landing on the website to AI live on calls. B2B and B2C, every step, every scenario.

B2B Demo Try B2C Free
B2B. Full journey

From website to AI live. every step

Click any step to expand and see exactly what the business owner does. Every step is skippable or revisitable. nothing is locked.

Discovery
Lands on Altoka website
Finds Altoka via Google, referral, or demo invite
Clicks 'Book demo' or 'Set up my business'
Decision
Books a demo OR signs up directly
Two paths. both lead to onboarding
Either path leads to onboarding
Setup
Completes 8-step onboarding wizard
Full setup. takes ~10 minutes. No payment yet.
  • 1Step 1. Creates account (name, email, password)
  • 2Step 2. Enters business name, type (ISP/Restaurant/Clinic…), market
  • 3Step 3. Connects CRM (Zendesk/Zoho/HubSpot) OR selects built-in CRM
  • 4Step 4. Names AI agent, picks voice and tone
  • 5Step 5. Fills knowledge base (prices, hours, policies) or loads template
  • 6Step 6. Gets their AI phone number assigned
  • 7Step 7. Invites team members (optional)
  • 8Step 8. Sees plan options to starts 14-day FREE TRIAL
14-day trial starts immediately
Trial
14-day free trial. AI is live immediately
All features unlocked. Phone number active. AI answers real calls.
Goes to workspace to training
Training
Trains AI in workspace
Three methods. client picks what suits them best
AI is ready. subscribe to continue
Subscription
Subscribes before Day 14
Picks a plan that matches their call volume. Trial converts.
Subscribed. trial converts to paid plan
Live
AI handles calls 24/7. client reviews outcomes
Ongoing operation. Client just checks dashboard periodically.
B2B. AI Training checklist

Train your AI in 4 decisions

1
Do you have a CRM (Zendesk / Zoho / HubSpot)?
2
Have you written your workflow instructions?
3
Have you added your knowledge base?
4
Have you tested by calling your own number?
All 4 = Yes
🎉 AI is fully trained. share your number with customers
B2B. Call scenarios

What happens for every type of call

Click any scenario to see the exact step-by-step flow. what AI does, what CRM action fires, what the outcome is.

Customer calls with complaint
"Bhai, mera internet band hai"
Customer asks a FAQ / info question
"What plans do you have?"
Customer calls to make a booking
"Table for 4 on Saturday?"
Customer demands a human / very upset
"Give me a human!" or abusive caller
Customer calls about their account / billing
"What is my bill this month?"
AI cannot handle. no instruction matches
Very unusual or complex query
B2B. Technical pipeline

6-layer call pipeline. under the hood

1. Customer Calls

Call lands on your Altoka number. AI answers instantly. always in English first: 'Hello! Welcome to [Business]…'

2. Language Detected

Voice AI detects the caller's language (English, Spanish, French, etc.) in 1-2 seconds. AI switches to that language and stays.

3. Intent Understood

AI reads your business instructions. complaint, billing, booking, FAQ. and plans the right response and action.

4. CRM Action Fired

Zendesk ticket created. Zoho record updated. HubSpot deal noted. All via API in under 1 second, no manual entry.

5. Call Resolved

AI responds in the customer's language. Escalates only when needed. Full transcript + outcome logged to your dashboard.

6. Manager Reviews

Open your workspace. Everything is already done. transcripts, ticket links, outcomes. Manager can whisper to AI or take over live.

Live B2B walkthroughs. real calls, real CRM actions

🌎
Skyline Fiber ISP
English · Zendesk
  1. 1AI greets: 'Hello! Thank you for calling Skyline Fiber. I'm Aria…'
  2. 2Customer: 'My internet has been down since this morning'
  3. 3Voice AI detects the language. AI responds in it.
  4. 4Zendesk ticket #ZD-44821 created in 0.3 seconds (Priority: High, Category: Outage)
  5. 5AI troubleshoots. Modem restart fails. Schedules technician for next morning.
  6. 63 Zendesk API calls made. Support team opens CRM and finds everything already done.
🇺🇸
Spice Route Restaurant, NJ
English · HubSpot
  1. 1AI greets: 'Hello! Thank you for calling Spice Route. I'm Priya…'
  2. 2Customer: 'I'd like to book a table for 4, Saturday 7pm'
  3. 3HubSpot: search + create contact Sarah Johnson
  4. 4HubSpot: create deal 'Reservation. 4 pax, Sat 19 Apr, 7pm'
  5. 5AI answers vegetarian menu questions from knowledge base
  6. 6SMS confirmation sent. Manager opens HubSpot: Saturday bookings already populated.
🌎
NorthGate Immigration
English · Zoho
  1. 1AI greets: 'Hello! Thank you for calling NorthGate Immigration. I'm Sienna…'
  2. 2Customer: 'I wanted to check the status of my visa application'
  3. 3Voice AI detects the language. Zoho CRM: finds file #CP-2024-0847, status: In Review
  4. 4AI answers: file number, status, estimated 3-5 months remaining
  5. 5Complex query: job offer expiry. Escalation triggered automatically.
  6. 6Zoho task created: 'Call back by: next day. Assigned to: Consultant Megan Keller'

Altoka vs Traditional IVR

CapabilityAltokaTraditional IVR
Resolves the call end-to-end
Detects language mid-sentence
Creates CRM tickets automatically
Trains by screen recording
Controls phone screen (B2C)
Works in 40+ languages
Routes calls / reads menus
Basic speech-to-text