No Zendesk? No problem.
The cafes, salons, clinics and small shops we work with do not run Zendesk or HubSpot. So we built a tiny CRM right into Altoka. Every booking, every complaint, every customer record, all logged. And we text the owner the moment anything important happens.
Activity
A real CRM. Not a spreadsheet pretending to be one.
Five things every small business needs, none of the bloat.
Call log with transcripts
Every call, recorded with full transcript and AI summary. Search by phone, by date, by intent.
Customer records
Every caller becomes a record. Phone, name, history, preferences. Auto-populated.
Bookings and tickets
Table reservations, appointment bookings, complaint tickets. Statuses you can actually use.
SMS alerts to the owner
The moment a booking comes in or a complaint is raised, you get a text. No dashboard checking needed.
Reply by SMS or call
Get a customer SMS notification, reply directly from your phone. Two-way thread is logged automatically.
Owner mobile app
Lightweight mobile dashboard. See today's bookings, today's complaints, today's revenue at a glance.
Built for the everyday business.
If your business runs on a notebook, WhatsApp messages, and your memory, this is for you. We turn that into a real customer system, with zero extra software cost.
See it in action- Cafes and small restaurants
- Single doctor clinics
- Local salons and parlours
- Neighbourhood shops
- Tutors and coaching centres
Built-in CRM vs external CRM.
Same AI quality, same call experience. The only difference is where the data lives.
Altoka built-in CRM
INCLUDED FREE- Setup time around 30 minutes
- No API keys or accounts to manage
- SMS to owner on every event
- Lightweight owner mobile app
- No extra software cost
Connect Zendesk, Zoho, HubSpot
FOR BUSINESSES WITH EXISTING TOOLS- Setup time around 10 minutes
- Paste one API key
- Native ticket and deal creation
- Use your existing dashboards
- Pays your existing CRM cost only
Your customer system. No software bill.
Included in every Altoka plan. Switch to a full CRM later, anytime. We will help you migrate.