B2C Use Case · Worldwide · English
Ticketmaster. book events by voice
Book concert, game and event tickets on Ticketmaster by voice. Tell AI the event, venue and time. AI selects seats and confirms the booking.
Live walkthrough. exactly what happens
ENEN
⚙️ Ryan calls Altoka.
🤖 AI
Hello! Welcome to Altoka. How can I help you today?👤 Customer
I want 2 tickets to tonight's game at the arena.⚙️ Language: English. Intent: Event booking to app: Ticketmaster to event: game to venue: arena to seats: 2 to date: tonight.
🤖 AI
On it! Opening Ticketmaster. Tonight's game at the arena.⚙️ Ticketmaster opened. Searched tonight's game at the arena. 7:30 PM event found. 2 seats available in the lower bowl.
🤖 AI
There is a 7:30 PM game at the arena. Lower bowl, 2 seats, $96. Shall I book?👤 Customer
Yes!⚙️ Screen control: selects event to picks 2 adjacent seats to proceeds to checkout to saved card to confirms booking. Tickets booked.
🤖 AI
Done! Tonight's game at the arena, 7:30 PM, 2 lower-bowl seats. Booking ID TM-7741322. Enjoy the game!Before Altoka
Booking event tickets is a race against time
- Popular events sell out fast. too many steps to book quickly.
- Seat selection interface is complex on mobile.
- Payment pages sometimes timeout during high-traffic bookings.
With Altoka
Say movie, venue, count. booked in 60 seconds
- Works for concerts, sports, theater, comedy shows.
- AI picks best available adjacent seats automatically.
- Booking ID read back by voice for easy reference.
Step-by-step. what really happens
1Voice command
What happens
Ryan says event name, venue and number of seats.
Background system
Voice AI parses: event_booking to event: game to venue: arena to seats: 2.
2App opens
What happens
Ticketmaster opened on Ryan's Android.
Background system
Accessibility Service opens Ticketmaster.
3Show found
What happens
Tonight's events at the arena searched. Available event found.
Background system
Screen control navigates to movie to selects today to scans available shows.
4AI confirms
What happens
Event time, section and price confirmed with Ryan before booking.
Background system
Screen reads showtime, pricing. Voice agent confirms with user.
5Seats selected
What happens
2 best available adjacent seats chosen by AI.
Background system
Screen control opens seat map. Selects 2 adjacent seats in requested category.
6Payment done
What happens
Checkout to saved card to booking confirmed.
Background system
Screen control completes checkout. Saved payment method used.
Measured results
10+
Steps automated
~60s
Time to book
Auto
Seat selection