B2C Use Case ยท Worldwide ยท English
Order food on DoorDash by voice
"Order a pizza from DoorDash". Altoka opens DoorDash, applies your vegetarian filter, finds the top result, confirms with you, and places the order. 75 seconds, hands-free.
Live walkthrough. exactly what happens
ENEN
โ๏ธ Paula Peters, Austin TX, dials the Altoka number. Profile loaded: Vegetarian, address 45 Oak Street.
๐ค AI
Hello! Welcome to Altoka. How can I help you today?๐ค Customer
Can you order a pizza for me from DoorDash?โ๏ธ Language: English. Intent: Order Food to app: DoorDash to item: pizza. Paula's vegetarian preference loaded.
๐ค AI
Sure! Opening DoorDash for you now.โ๏ธ Android Accessibility Service opens DoorDash. Searches 'vegetarian pizza', filters by veg, sorts by rating. Top result: Margherita Pizza from Tony's Pizzeria. $14.99, 4.7 stars, 30 min delivery.
๐ค AI
I found a Margherita Pizza from Tony's Pizzeria. $14.99, rated 4.7 stars, arrives in about 30 minutes. Should I place the order?๐ค Customer
Yes, go ahead!โ๏ธ Screen control: Add to Cart to Checkout to delivery address 45 Oak Street auto-filled to saved card to Place Order. Order #DD-8834421 confirmed.
๐ค AI
Done! Your Margherita Pizza from Tony's Pizzeria is ordered. Arriving in about 30 minutes. Enjoy your meal!Before Altoka
Re-ordering takes 8 taps every time
- Search, scroll, filter, customize, pick delivery address, enter payment, confirm. every single time.
- Easy to over-order when bored-scrolling menus.
- Apps default to English even for multilingual users.
With Altoka
Conversational ordering with memory
- Remembers dietary preferences, saved address, preferred restaurant.
- Filters vegetarian/non-veg automatically from your profile.
- Always confirms total before placing. Never orders without your OK.
Step-by-step. what really happens
1Call connects
What happens
Priya dials Altoka USA. Profile loads: vegetarian, saved address.
Background system
telephony system connects call. User profile fetched.
2Intent understood
What happens
AI understands: order pizza from DoorDash.
Background system
Voice AI processes intent: food_order to app: doordash to item: pizza.
3App opens
What happens
DoorDash opened on Priya's Android.
Background system
Accessibility Service opens DoorDash app.
4Smart search
What happens
AI searches 'vegetarian pizza', filters by diet preference.
Background system
Screen control types search query. Applies veg filter from user profile.
5Best result
What happens
Top rated veg pizza found. confirmed with Paula before ordering.
Background system
Screen reads restaurant name, price, rating. Voice agent confirms with user.
6Order placed
What happens
Add to cart to checkout to auto-filled address to place order.
Background system
Screen control handles full checkout. Saved card and address used.
7Confirmed
What happens
Order ID and ETA read back to Priya.
Background system
Screen reads confirmation. Order number sent to call.
Measured results
~75s
Total call time
8+
Taps replaced
Auto
Preferences applied