AI Customer Care that handles the whole call.
Your AI agent answers every customer call 24/7. resolves complaints, creates CRM tickets automatically, books appointments and escalates only when genuinely needed. Your team just reviews the outcomes.
How it works. step by step
Customer calls your number
AI answers instantly with: "Hello! Welcome to [Business]. How can I help you today?". always in English first.
Language detected in 2 seconds
Customer responds in Spanish, French, German or any of 40+ languages. AI switches and stays in that language for the full call.
Intent understood from your rules
AI reads your instructions. complaint, billing query, appointment, or FAQ. Knows exactly what to do without any guessing.
CRM updated automatically
Ticket created in Zendesk/Zoho/HubSpot. Notes added. Escalation triggered if needed. All via API in under 1 second.
Who uses B2B Altoka
ISP / Telecom
Internet down? AI creates urgent Zendesk ticket, troubleshoots modem restart, schedules technician. Support team opens CRM. it's already done.
See full walkthroughImmigration Consultants
Client calls about PR status. AI fetches Zoho file, answers in French, creates follow-up task for consultant. All in one call.
See full walkthroughRestaurant / Hospitality
AI captures table reservation 24/7, creates HubSpot deal, sends SMS confirmation. Manager opens CRM: Saturday bookings populated.
See full walkthroughClinics & Healthcare
Patient calls to book appointment. AI checks availability, books slot, sends reminder. Doctor opens dashboard. appointment is there.
See full walkthroughEverything included
No plugins, no glue code. Production-ready from day one.
- Answers calls 24/7 in 40+ languages including English
- Always greets in English to detects caller language to switches instantly
- Auto-creates tickets in Zendesk, Zoho, HubSpot, Freshdesk, Salesforce
- No CRM? Built-in CRM included. bookings, complaints, call logs saved automatically
- SMS to your mobile for every booking and complaint. even without checking dashboard
- Searches CRM records by caller phone number
- Escalates with full transcript when customer is frustrated
- Live call monitoring. whisper to AI, take over, or flag for review
- AI Training. write instructions, upload docs, or show by screen recording
- Full knowledge base with AI test panel
- Team management with Owner / Admin / Operator / Viewer roles
- Analytics. call volumes, resolution rates, language breakdown
B2B Pricing
Pay-per-minute also available. Overage rates from $0.05/min.
See it work in your business
20-minute demo, built around your CRM and your top call type.