All the US & worldwide use cases
HOSPITALITYCloudbeds🌎 the US & worldwide
Hotel front desk and bookings
AI books rooms, takes housekeeping requests and answers rate questions in any language guests speak.
The problem
Hotel front desks are stretched. Calls during dinner service, check-in rushes and room-service queries all pile up at once. Travellers prefer voice, especially in their own language.
What customers actually say
Real phrases the AI hears on calls in the US & worldwide.
ENGLISH
"Hi, I would like to book a deluxe room for two nights this weekend."
SPANISH
"Quiero una habitación de lujo para dos noches este fin de semana."
GERMAN
"Ich möchte ein Deluxe-Zimmer für dieses Wochenende buchen."
What the AI does on every call
Configured by you, executed in real time.
- 1Greet in English, switch to caller's language
- 2Check availability in Cloudbeds or your PMS
- 3Quote the rate including breakfast and taxes
- 4Capture guest details: name, ID, ETA
- 5Confirm the booking and log any special requests for the desk
- 6Send SMS confirmation with reference number
Typical results we see
Up 4x
Phone bookings captured
1m 50s
Average call time
Down 60%
Front-desk interruptions
See Hotel front desk and bookings live.
We will set up this exact workflow on a demo call, with your CRM, your numbers, your playbook.